Payment Information

Thank you for shopping with MOCTOY Bricks. We are committed to providing a safe, simple, and reliable payment experience for every customer.

Accepted Payment Method

  • We currently accept secure online payments through PayPal.
  • With PayPal, customers may be able to pay using a PayPal account, credit card, debit card, or other payment options supported by PayPal, depending on the customer’s location and PayPal account settings.
  • Available payment options may vary by country or region.

Payment Security

Your payment security is important to us.

All online payments are processed through secure third-party payment providers. MOCTOY Bricks does not store your full credit card number, debit card number, PayPal password, or full payment account details on our website.

Please make sure your billing information, shipping address, email address, and contact details are correct before completing your order. Incorrect information may cause payment verification or order processing delays.

Payment Confirmation

After your payment is successfully completed, you will receive an order confirmation email.

If you do not receive the confirmation email, please check your spam or junk folder first. If you still cannot find it, please contact us with the email address used for your order.

Failed or Incomplete Payments

  • Orders are processed only after payment has been successfully confirmed.
  • If a payment fails, is declined, or remains incomplete, the order may not be processed.
  • If you believe your payment was completed but you did not receive an order confirmation, please contact us so we can help check the order status.

Payment Currency

Prices on our website are displayed in the currency shown at checkout. Your bank, card provider, or PayPal may apply exchange rates or additional transaction fees depending on your country, payment method, or account settings.

Alternative Payment Requests

If you need help with a payment issue or would like to ask about another available payment option, please contact us before placing your order.

Alternative payment availability may depend on the order situation and cannot be guaranteed.

Need Help?

If you have any questions about payment, order confirmation, or checkout issues, please contact us with your order number or the email address used at checkout so we can help you faster.